We’re all about solving your printing needs. We make sure the vision you have comes to realization on paper and surpasses the results you demand.
Our sales team works hard to make sure that your final project meets all of your expectations. By asking the proper questions, being patient, focused and taking responsibility for the sales process, Townsend’s sales team show their integrity while meeting and exceeding necessary commitments.
The phrase that best defines our Pre-press department is “attention to detail”. Our client’s artwork is brought into this department where it is then checked and prepped for the presses. Our Pre-press staff is experienced in all the major Macintosh and PC software packages, digital pre-press preparation, digital proofing, and direct to plate imaging, guaranteeing that the project you envision will be the product you get. And our state-of-the-art equipment will ensure the job gets done right.
Our Customer Service team can make your most challenging project seem simple. They try to reach beyond the common print boundaries so your imagination can flow. And, their decades of print experience keeps everyone on track so your project is completed in the most cost effective and time efficient way in mind, while also providing fast, accurate and consistent information. After your first project with Townsend our Customer Service Representatives continuously simplify the process by “automatically learning” about our clients and their concerns and adapting that knowledge.
We realize that the ink we put on paper is the way the world will interpret your company image. Our Operations Teams are the “continuous eyes” on your project and they take that responsibility very seriously. Operations strive to deliver Quality, Reliability and Service. Every client is different but by having Operations continuously delivering in these 3 key areas we are sure to hit on all of our clients’ areas of concern.
